Last updated: January 1, 2025
At Secured Chain Limited, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading platform and services.
We collect information you provide when you create an account, make a deposit, or contact support. This includes personal identification information (name, email, phone), financial information, government-issued ID for KYC/AML compliance, transaction history and trading activity, and device and usage information.
We use your information to provide and improve our trading platform, process transactions, verify your identity and comply with regulations (KYC/AML), send technical notices and security alerts, respond to your queries, monitor usage patterns, and detect and prevent fraudulent transactions.
We do not sell your personal information. We may share it with service providers who assist our operations, regulatory authorities and law enforcement when required by law, financial institutions for transaction processing, and our partners with your explicit consent.
We implement industry-leading security measures: 256-bit SSL/TLS encryption for data in transit, AES-256 encryption for data at rest, multi-factor authentication, regular security audits and penetration testing, ISO 27001 certified information security management, and PCI DSS Level 1 compliance.
Depending on your location, you may have rights to access, rectify, erase, or receive a portable copy of your data; object to or restrict processing; and withdraw consent at any time. Contact privacy@securedchain-ltd.com to exercise these rights.
We use essential, analytics, preference, and marketing cookies. You can control cookie settings through your browser preferences. Disabling some cookies may affect platform functionality.
We retain your personal information as long as necessary to provide our services, comply with legal obligations (typically 7 years for financial records), resolve disputes, and prevent fraud.
Email: privacy@securedchain-ltd.com | Address: 4th Floor, 20 Moorgate, London, EC2R 6DA | DPO: dpo@securedchain-ltd.com